We ship worldwide from Hong Kong daily except Sunday and Public Holidays.
Your order(s) will be dispatched within 2 business days after payment is received / cleared.
*Due to the COVID-19, air traffic is disrupted, the regular shipping time mentioned below is no longer accurate before the pandemic is eased. And we recommend using FedEx, UPS for faster shipping*
For most of the countries like USA, UK, Australia, New Zealand, Western and Northern Europe (except Germany, Italy & Spain), Singapore, Japan, South Korea, Taiwan, etc, your parcel normally takes 5-15 working days to arrive. However, due to customs inspection, weather & traffic conditions, festive season, etc, there is a chance that your parcel may arrive in 16-30 working days.
For the countries that are not listed above, shipping time may takes 10-40 working days (mostly due to strict customs inspection or slow local postal service).
Please note that if you need your items urgently, please use FedEx or UPS. Shipping time is around 2-5 working days to major countries, or 2-10 working days to non major countries. (*Note: customs clearance time excluded)
1. Free domestic shipping by Registered Mail for orders over US$60. This option will be available once your order is over US$60 (exclude postage & discounts)
2. (SUSPENDED BECAUSE OF COVID-19) Free international shipping by Registered Airmail for orders over US$150. This option will be available once your order is over US$150 (exclude postage & discounts)
3. Free international EXPRESS shipping for order over US$300. This option will be available once your order is over US$300 (exclude postage & discounts, and some countries are not eligible).
1. Shipping includes postage, handling & packaging fee.
2. Buyers are responsible for the customs duties in their countries.
3. Please double check the shipping address during the checkout process, buyers need to bear the cost of lost parcels or extra shipping fee in the case that an incorrect or incomplete address is provided.
4. If your package returned to us due to unclaimed, incorrect address, etc, we will contact you to arrange the reship. Buyers will be responsible for any shipping cost incurred in this case.
5. We are responsible for any damaged item(s) during shipment. Please contact us with your order number and picture(s) of the damaged item(s) within 1 week of receipt and we will send you replacement(s) or issue refund.