Terms & Conditions


Products and Description

1. Please read carefully the description & measurement of the item(s) you are buying, to ensure they meet your needs.

2. As monitors display colors differently, so the actual product(s) you received might not be exactly the same color as shown in your monitor.

3. All products are quality checked before shipment, however, they might have tiny flaws. We ship only the ones that we consider as acceptable. If there is very noticeable defect, we will sell the items as defect products at a lower price and it will be clearly stated in both the title and description of the items.

4. No refund or exchange for products marked as clearance or defective item.

Wrong / Incomplete Address

Please double check the shipping address during the checkout process, we cannot be responsible if wrong / incomplete address is provided. Buyers need to bear the cost of lost parcel or extra shipping fee in this case.


All orders are processed as soon as they are placed and it incurs irreversible fees.

1. If you cancel your order BEFORE it has been shipped, you will be assessed a 15% cancellation fee before credit is issued.

2. No cancellation is allowed AFTER shipment.

Taxes & Customs Duties

We do not charge any fees on duty, taxes and customs. Buyers are responsible for the customs duties in their countries in case there is any.

Damaged Items

We are responsible for any broken / damaged item(s) during shipment. Please email us with your order number and the picture(s) of the damaged item(s) within 1 week of receipt.

Lost Package

If your parcel is shipped with tracking number and there is no tracking updates over one month, you can contact us and we will check it out for you.

Returned Package

If your package returned to us due to unclaimed, incorrect address, refused at delivery, etc, we will contact you to arrange the reship or cancel the order.

1. Reship: Buyers will be responsible for all the shipping cost incurred.

2. Cancel order: If you decide not to reship the parcel, buyers will be responsible for all the shipping cost incurred as well as 15% cancellation and 10% restocking fees.

*You are supposed to agree with all our terms and conditions when you place the order!